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Privasi, Terma dan Perlindungan Data Anda

We built 100plus around clear policies that explain how your account data is handled, what cookies we use and how you can request changes or deletion.

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100plus Privasi, Terma dan Perlindungan Data Anda
HUBUNGI PASUKAN

Dapatkan Jawapan Undang-Undang dan Privasi

Our legal and compliance team answers questions about data retention, cookie policies, account deletion requests and terms-of-service clarifications.

Live Chat Undang-Undang Open the chat widget in the bottom corner Monday to Friday, 9 AM to 6 PM Malaysia time, and ask for the legal desk. Our compliance officers respond within five minutes during office hours to walk you through data requests, cookie settings or terms questions.
E-mel Privasi Send detailed policy questions or formal data-access requests to [email protected] and our team replies within 48 hours with the relevant policy extract, step-by-step instructions for account changes or a timeline for data exports and deletion.
Soalan Lazim Dasar Browse the questions section at the bottom of this page for quick answers about how we store your payment details, what cookies we set, how long we keep transaction logs and how to turn off marketing messages or close your account permanently.
KESELAMATAN & KAWALAN

Cara Kami Melindungi Maklumat Akaun Anda

We handle account security, data retention and privacy controls with the same attention we give to deposit flows and withdrawal verification.

Enkripsi Data

Account credentials, payment details from Touch 'n Go, GrabPay, Boost and FPX, and transaction histories travel over TLS connections and rest encrypted in our Malaysia data centre. We rotate encryption keys quarterly and never store card numbers or e-wallet passwords on our servers.

Kawalan Kuki

Session cookies keep you logged in when you move from Eye of the Storm slots to Salon Prive BJ tables; they expire after thirty minutes of inactivity. Marketing cookies are opt-in only—turn them on in account settings if you want personalised promo suggestions, or leave them off for a minimal cookie footprint.

Penyimpanan Rekod

We keep deposit and withdrawal logs for seven years to meet Malaysia financial-record rules, then purge them automatically. Game-session data stays for two years so we can resolve disputes about round outcomes; after that it's deleted unless you request an export beforehand.

Hak Akses Data

You can request a full data export—account details, transaction history, session logs—and we deliver a JSON file within five business days. If you want specific records removed or corrected, email our legal desk with the details and we process the change within ten days where local law permits.

Penutupan Akaun

Close your account permanently by contacting support; we freeze deposits and withdrawals immediately, finish any pending payouts within 48 hours, then delete your login credentials and personal data within 30 days. Transaction logs stay for the required seven-year retention period before automatic deletion.

Hubungi Pematuhan

Our compliance team sits in George Town and handles data requests, policy clarifications and cookie questions Monday to Friday, 9 AM to 6 PM. Reach them through live chat for quick answers or email [email protected] for formal requests that need documentation or approval from our data-protection officer.

Jawapan Pantas tentang Privasi dan Terma

Below you'll find answers to the privacy, data-handling and terms questions we hear most often from Malaysia account holders. If your question isn't covered here, contact our legal team through the support paths above and they'll walk you through the relevant policy section.

We collect your email, phone number, payment identifiers from Touch 'n Go, GrabPay, Boost or FPX, device fingerprint and IP address. This data verifies deposits, processes withdrawals and prevents duplicate accounts. All personal details stay encrypted in our Malaysia data centre and are never sold to third parties.

Deposit and withdrawal logs stay for seven years to meet Malaysia financial-record requirements, then they're purged automatically. Game-session data—round outcomes, bet amounts, timestamps—is kept for two years so we can resolve disputes, after which it's deleted unless you request an export first.

Session cookies keep you logged in when you switch between Football Studio and Cash Rocket; they expire after thirty minutes of inactivity. Marketing cookies suggest promos based on your lobby activity but are opt-in only—turn them on in account settings or leave them off for a minimal footprint. You control both types through your account dashboard.

Email [email protected] with your account email and request a data export. We send a JSON file within five business days containing your account details, transaction history, session logs and any stored preferences. The file format works with standard data-analysis tools if you want to review it yourself.

Contact support and ask to close your account permanently. We freeze deposits and withdrawals immediately, complete any pending payouts within 48 hours, then delete your login credentials and personal data within 30 days. Transaction logs remain for the required seven-year retention period before automatic deletion, but they're no longer linked to your email or phone number.

We share transaction details with Touch 'n Go, GrabPay, Boost and FPX processors only when you authorise a deposit or withdrawal. Those processors handle the payment leg under their own terms. We never sell your account data, email or game history to marketing platforms, data brokers or analytics firms outside our own system.

Reach our compliance team through live chat Monday to Friday, 9 AM to 6 PM Malaysia time, or email [email protected] for detailed policy questions. They answer within 48 hours and can walk you through cookie settings, data-retention timelines, account-closure steps or any other privacy and terms clarifications you need.

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